Support center

Any question? The answer is certainly here...



How to create or publish or your announcements? ...

Member's area

How to manage or set up
your user account ? ...


How to exchange your vehicle
or book your stay? ...


Simultaneous, delayed, reciprocal or not...
What exchanges are possible?


What are the elements to be validated to exchange or the proposed guarantees? ...


Who are SwapTheRoad members
or how are they certified? ...

Referral & Loyalty

Why is it important or
why does it allow you to travel more? ...


What are they for, why are they
important or how to acquire them? ...

Formulas & Services

Between trust and peace of mind: all you need on SwapTheRoad services!


How to post an announcement?
    1. In your member area, click on “Add a vehicle”
    2. Choose the title of your vehicle (e.g. The Laïka Kreos 3002 of the Duigou Tribe)
    3. Describe your vehicle
    4. Choose a category (motorhome, camper van…)
    5. Indicate the number of beds, the number of possible travellers and the number of RoadPoints/day you are requesting (basic number of RoadPoints: 100)
    6. Complete the location of your vehicle
    7. As part of your certification, add the necessary documents to verify your announcement
    8. Add pictures
    9. Fill in the other fields at the same time or later
    10. Your ad is created. You will receive a confirmation e-mail once your ad is validated and available online.
What should I put in the text of my announcement?

So that other members of the community have a maximum of information at their disposal, we advise you to detail your vehicle precisely in the “description” section of your announcement.

Carefully choose the title of your vehicle and fill in all the proposed criteria (number of possible passenger(s), number and type of bedding, technical characteristics…).

Finally, respect the rules of diffusion so that your announcement is not refused.

How should I insert pictures in my announcement?

You can add pictures to your announcement either at the time of its creation (step 4) or later directly in your member space.

Advice :

As the main image, choose a photo representing a 3/4 front exterior view.

Also make sure to add one photo per space (kitchen area, dining/living area, sleeping area, bathroom, driving position…) and photos of the exterior (front, back). 

Where should I locate my announcement?

You must locate your ad where your vehicle is at the time of the exchange.

Why can't I insert a picture in my ad?

In case of difficulty, we invite you to check the format of your photo.

Photos must be in GIF, BMP, PNG or JPEG format.

How do I register another vehicle?

All you have to do is go to your member area under “My vehicles” and click on “Add a vehicle”.

How long does my announcement stay online?

Your vehicle ad remains online for an unlimited time.

Why was my announcement not accepted?

If after you have submitted your ad, you have received an email refusing our services, we invite you to read the reasons for this refusal and to modify your publication.


Here are the main reasons for refusal:

– Double listing

– It is forbidden to post the same ad more than once

– Vehicle not accepted


This refusal means that the vehicle you offer for exchange is not one of the vehicles authorized on SwapTheRoad. Members of our community must own a recreational vehicle (vehicle + bed).

Why is my announcement not visible?

Your ad is visible from the moment it has been validated by our teams. You must therefore first press the “Publish” button to make the request… Of course, you will receive an e-mail as soon as it is online.

Do I have to include my email address or phone number in the text of my announcement?

Personal or professional contact details (e-mail, telephone, address…) are not allowed in the ads. SwapTheRoad provides free of charge to its members a secure internal messaging system allowing them to easily get in touch with other members of the community. 

How much does it cost to place an announcement?

As soon as you register, you can post your ad, communicate with other members and even make exchanges for free!

If you want additional guarantees, we invite you to choose our Premium plan (Learn more about the Premium plan).

Why is it important to publish my ad?

Like many people, you may be planning a road trip over the next few months or years, and you may be interested in a temporary vehicle swap… Don’t wait, publish your vehicle now!
Why should you do so? Here are the reasons:

  • First of all, because SwapTheRoad is free of charge and without obligation, so you can find out more about the vehicle exchange, ask any questions you may have, and build your project in peace…
  • The greater the number of vehicles in our community, the more attractive our platform is, and the greater the chances of travel for our members!
  • The publication of your vehicle is the starting point of our loyalty program => a bonus of 500 RoadPoints per year is always worthwhile, especially if your project is not for tomorrow…

To sum up: because publishing your vehicle allows you to officially join our community, gain access to our discussion group, contact other members directly, and thus ultimately make exchanges (reciprocal and non-reciprocal)!

How can I see if my vehicle is published?

To check whether your advert is online and visible on our platform, simply go to your Member Area, heading “My vehicles”… Three statuses are possible for your vehicle: “draft”, ” waiting” or “published”.

How can I make my vehicle available?

Each vehicle has its own availability calendar. This makes it easier а all community members to search for available vehicles, and to find an exchange more quickly when searching…


But it also facilitates communication between members, since it’s possible to indicate the nature of the exchanges desired: reciprocal, non-reciprocal or both!


By default, each new vehicle published is assigned an availability for 6 months, for any type of exchange. But to modify and/or add availability to your vehicle, all you have to do is go to your Member Area, under ” my vehicles “, and click on the calendar corresponding to your vehicle!


As an example, and depending of course on your individual obligations, here’s what a typical year might look like, broken down into several availability periods:

  • January to April: non-reciprocal exchanges (because I work during this period, but I prefer to lend my vehicle so it’s not in storage…)
  • May to August: reciprocal exchanges (as I also wish to leave at this time)
  • Sept. to October: any type of exchange (as I’m also likely to go on vacation at this time)
  • November to December: non-reciprocal exchanges (I work and stay with my family at the end of the year).


Of course, it’s not always easy to plan ahead for several months or for the next vacation. But without it, you run the risk of missing out on future exchange opportunities… But why? Well, quite simply because vehicle availability is one of the main criteria used in searches!


In any case, there’s one thing you should bear in mind: informing us of your vehicle’s availability does not imply any commitment on your part… As always, YOU are the sole decision-maker when it comes to lending out your “home on wheels” 😉

What happens if I renew my vehicle (sale with buy-back plan)?

If you’re selling your vehicle and will soon be buying a new one: simply adjust your vehicle’s availability accordingly… Once you have your new vehicle, all you have to do is modify your ad (photos and characteristics) and update the availability!

What happens if I simply sell my vehicle (without a buy-back project)?

If you’re selling your vehicle with no intention of buying a new one, then you’ll need to apply to have your vehicle deleted…

Member's area

What is my login?

By default, your username is the email address you used to register on the SwapTheRoad site.

I lost my password...

You can reset your password in the “Login” section, by clicking on “Forgot password”. You will then receive a reset link and you will be able to log in to your member area again!

How do I mention my nickname?

You can customize your profile and more specifically your nickname in your member area.

Do I have access to the history of my exchanges?

In your member space, you can access all your exchanges: those already made, those in progress or those to come! 

Can I see my payments?

You can know all the elements relating to your subscription & its invoicing in your member space.

Can I get an invoice?

To obtain an invoice, simply send us a request by email:


How do I get back to the main site from my member area?

Just click on the SwapTheRoad logo at the top left of your Member Area.


How do I search for a vehicle?

First of all, you can enter a destination of your choice in the search bar on the SwapTheRoad home page.

In addition, the “Community” button located on the top right-hand side of this same home page allows you to access all the search criteria.

How do I contact a vehicle owner?

Are you interested in a vehicle? Perfect!

To contact the owner, simply click on the “send a message” button: you will then access our secure internal messaging system! 

How do I make a booking request?

Once the terms of exchange validated with another member of the community, use the “booking” button on the vehicle profile you wish to borrow: you will then be able to send a request directly to its owner!

Can I refuse an exchange?

As long as an exchange has not been validated by the owner of a vehicle, members are free to refuse a reservation request.

Otherwise, the reservation must be cancelled.

How do I request an exchange?

You’ve found the right vehicle for your needs and you’ve contacted the owner to arrange a trade-in… Perfect, now it’s time to make your trade-in request!

  1. Press the “reserve” button on the vehicle page
  2. Select the period of your future trip
  3. If it is a period where the owner is open to “any type of exchange”, specify if you want a “reciprocal” or “non-reciprocal” exchange
  4. You just have to validate your reservation request from your Member Area
How to validate an exchange request?

You have just received an email informing you that another member has sent you an exchange request… Go to your Member Area !

  1. In the menu, click on “My Loans”
  2. Consult the terms of the exchange (author of the request, desired reservation period, total amount in RoadPoints)
  3. Confirm or cancel your vehicle reservation request
How to cancel a reservation?


If you wish to cancel a reservation, you must follow the procedure corresponding to your situation:

To know more about the cancellation conditions 


What types of exchanges can I do?

All members of the SwapTheRoad community can perform reciprocal, non-reciprocal, simultaneous or time-deferred exchanges!

What is a reciprocal exchange?

Reciprocal exchange corresponds to two owners who wish to exchange their recreational vehicles with each other. They can do so either on the same dates (simultaneously) or over a different period (deferred).

What is a non-reciprocal exchange?

The non-reciprocal exchange corresponds to two owners who do not wish to exchange their recreational vehicles with each other. One is interested in the other’s vehicle, but it is not reciprocal! 

It is particularly in this case that RoadPoints are useful: they allow one member to borrow another’s vehicle without necessarily having to lend his own in return!

What is a simultaneous exchange?

A so-called simultaneous exchange corresponds to a reciprocal exchange that takes place at the same time.

Very extensive, difficult to be in two places at the same time … Very often, in reality, the members agree on the organization and proceed in the way that suits them best :

    • either the dates are somewhat staggered over the same period, so that everyone can welcome each other and share this common experience!
    • or the booking dates are really the same, and it is a neighbor or someone close to the owner who is in charge of handing over the keys of the vehicle… This solution is not necessarily the recommended one.
What is a deferred exchange?

The deferred exchange is generally what is done and what is recommended:

    • either the members wish to travel in radically different periods (different hemispheres for example)
    • either the members adjust the dates of their travels in order to be physically present for the handing over of the keys of their respective vehicles (travel in July for some, travel in August for others for example)


What are the SwapTheRoad guarantees?

The first of SwapTheRoad’s guarantees lies in the nature of its members… Indeed: 100% of them are owners, and this is the cement of our value system!

  • All our members are attached to their vehicles, and all are aware of the value that can be placed on them, be it pecuniary or sentimental!
  • In an exchange, the borrowing member will do his best to take care of the vehicle loaned to him, because he expects us to take care of his in return…


In addition :

    • When registering, each member accepts the SwapTheRoad Charter
    • Members can get certified at any time, which means that their identity & vehicles are verified
    • Members can benefit from our deposit & franchise management service when lending their vehicle
    • They can also take out additional insurance when they borrow a vehicle


Learn more about Our Guarantees

Do I have to take out insurance when I arrive in the country?

First of all, an essential prerequisite: each member must make sure that he can lend his vehicle to a foreign third party driver! To do this, simply check the clauses of your insurance contract and adjust them if necessary.

Then, as a borrower, you can choose the vehicle of a certified member, which provides an additional level of security… Because in addition to the verification of his identity, the certified member must provide our services with the documents related to his vehicle: registration certificate and insurance certificate.
This being the case, we advise you to discuss with the lender before handing over the keys, and to check the existence & terms of the contract, as well as the validity of the insurance certificate.


How to subscribe to the SwapTheRoad complementary insurance?

To benefit from our complementary insurance, you must of course have published your vehicle…

You can then subscribe via the “services” section of your Member Area.

How am I covered when I lend my vehicle? Do I need to be insured in order to lend my vehicle?

When you wish to offer your vehicle for loan, you must first validate certain information with your insurance company:

    • Steering wheel loan: your contract must authorize you to lend your vehicle to a foreign third party. If this possibility is not provided for in the terms of your insurance policy, make a request.
    • Maintenance of guarantees: once you have validated the possibility of lending your vehicle, make sure that the level of guarantees (vehicle, people, insurance deductible level, etc.) is maintained.
    • Our Lender Guarantees: SwapTheRoad can manage a bond and a deductible directly with the person who will borrow your vehicle.

Learn more about Our Guarantees


What happens in case of interior damage (breakdown of refrigerator, heating equipment)?

The borrower will carry out with the lender the inventory of fixtures on the return of the vehicle to the lender, using the same document as that used for the inventory of fixtures of departure.

Thus, they will be able to mention together all the damages noted.

In the same way, they will sign the inventory of interior mobile equipment together after completing it.

These 3 documents must be sent to SwapTheRoad:


It is advisable that the parties keep a copy or a photo. The lender will then arrange for an estimate to be drawn up. The lender will notify the borrower and, by mutual agreement, the borrower will pay for the repairs using all or part of the security deposit that SwapTheRoad will have managed and kept.

What to do in case of an accident?

Whatever the nature and extent of the accident, it is important to warn the lender as soon as possible, to report the circumstances and consequences of the loss in question!

What happens in the event of an accident without the presence of a third party?

If the borrower of the vehicle is the victim of an accident alone (without an identified third party) and he can continue his trip, he will have to mention all the damages found when he returns the vehicle to the lender.


They will make together and sign the inventory of fixtures for the return of the vehicle. This document must be sent to SwapTheRoad, together with the inventory of fixtures at departure:



A precision

    • If the damage is minimal and less than the amount of his deductible, the repairs will be charged to the borrower via the deductible retained by SwapTheRoad;
      If the damage is greater than the amount of the deductible, the borrower will pay the amount of the deductible up to the amount of the deductible managed and maintained by SwapTheRoad.
    • If the borrower of the vehicle is the victim of an accident alone (without an identified third party) and is unable to continue his trip, he must contact the lender and refer to the lender’s instructions regarding the procedure to be followed with his insurance company.

In general, good practices are :

    • consult the information indicated on the insurance certificate
    • contact the support team whose contact information is usually listed on this document
    • follow the procedure indicated by the audience

Of course, if the damages are greater than the amount of the deductible charged to the lender by its insurance company, the borrower will pay up to the amount of the deductible managed and retained by SwapTheRoad.

What happens in the event of an accident with the presence of third parties?

The borrower must imperatively contact the lender, and fill out an amicable report specifying the circumstances and damages of the incident.

He will also have to refer to the instructions of the lender concerning the procedure to be carried out with his insurance company.

In general, good practices are :

    • consult the information indicated on the insurance certificate
    • contact the support team whose contact information is usually listed on this document
    • follow the procedure indicated by the audience

Of course, if the damages are greater than the amount of the deductible charged to the lender by its insurance company, the borrower will pay up to the amount of the deductible managed and retained by SwapTheRoad.

What happens in the event of a breakdown?

Regardless of the nature and extent of the breakdown, it is important to notify the lender as soon as possible, to report the circumstances and consequences of the breakdown in question!

The borrower will then have to refer to the lender’s instructions and apply the procedure desired by the lender’s insurance company .

In general, good practices are :

    • consult the information indicated on the insurance certificate
    • contact the support team whose contact information is usually listed on this document
    • follow the procedure indicated by the audience
Will the loaned vehicle match the one seen on the site?

To provide borrowers with an additional guarantee, each member can be certified!

All you need to do is provide 4 documents:

  • identity document
  • driver’s license
  • registration certificate
  • insurance certificate

This service is free of charge and has a double benefit:

  • the borrower can be sure that the vehicle currently online belongs to its owner, and that it is also insured…
  • the “certified” vehicle is identified as such within the SwapTheRoad community, and appears first in search results!
What about possible violations (speeding or other fines received)?

The security deposit (or insurance deposit) allows you to protect yourself, beyond material damage (broken dishes, etc.), from fines that may be committed when lending a vehicle.

What is the difference between the security deposit and the insurance deductible?

The security deposit (or insurance deposit) as well as the insurance deductible serve to compensate for possible damages.

The insurance deductible covers damage for which insurance has been requested, while the security deposit allows you to protect yourself against damage for which the insurance would not intervene (e.g. damage below the amount of the deductible, dirty seats, broken dishes, etc.).

Who is responsible for vehicle maintenance?

It is the responsibility of the vehicle owner to provide conventional maintenance. This includes the overhaul, oil change and mechanical maintenance provided by the manufacturer, but also repairs that may occur due to normal wear and tear of the interior equipment (refrigerator, heating, etc.).

Who must insure the vehicle?

It is up to the owner of the vehicle to insure it in order to offer it for exchange.

The borrower must on his side verify that he benefits, as a “foreign third party driver”, from the same guarantees as the owner himself .

In addition, he can subscribe to the complementary insurance offered by SwapTheRoad if he wishes to be guaranteed optimal coverage. 

Learn more about Our Assurance Complementary Insurance 


Who created SwapTheRoad?

SwapTheRoad was co-constructed BY, WITH and FOR recreational vehicle owners. Some of them had already exchanged their vehicles in the past, and contributed their experience. Others shared their ideas and enthusiasm, to make SwapTheRoad the trusted third party for their future exchanges.

Who is SwapTheRoad for?

SwapTheRoad is reserved exclusively for recreational vehicle owners, because trust is the key to traveling through the exchange . “We will take care of your vehicle because we know that you will take care of ours in return!”

Who can exchange and use SwapTheRoad services?

To use SwapTheRoad’s services and make exchanges, all you need to do is own a recreational or adventure vehicle and offer it for exchange by publishing it on the site.

What is a certified member?

Every SwapTheRoad member can become a “certified” member.

All you need to do is provide our services with 4 documents:

  • identity card
  • driver’s license
  • registration certificate
  • insurance certificate


This service is free of charge and has a double benefit:

  • the borrower can be sure that the vehicle currently online belongs to its owner, and that it is also insured…
  • the “certified” vehicle is identified as such within the SwapTheRoad community, and appears first in search results!

Of course, our certification service will make sure that all documents are regularly updated (particularly the insurance certificate).

Is the identity of members verified?

That’s one of the advantages of certification!

Becoming a “certified” member is a free service with a double benefit

  • the borrower can be sure that the vehicle currently online belongs to its owner, and that it is also insured…
  • the “certified” vehicle is identified as such within the SwapTheRoad community, and appears first in search results!
How can I be sure that the vehicle belongs to a member?

That’s one of the advantages of certification!

Becoming a “certified” member is a free service with a double benefit

  • the borrower can be sure that the vehicle currently online belongs to its owner, and that it is also insured…
  • the “certified” vehicle is identified as such within the SwapTheRoad community, and appears first in search results!

Referral & Loyalty

What is sponsorship at SwapTheRoad?

It’s an opportunity to grow our community and multiply the chances to travel!

Who can sponsor another traveller?

Any member of the community can sponsor one or more of their friends.

How do I sponsor a new member?

Each member has a referral code that can be consulted directly from the home page of their Member Area.


They can share it freely with their friends, and even sponsor other travelers directly by entering their e-mail address directly in their Member Area!

What are the benefits of sponsorship?

The sponsor receives 100 RoadPoints each time he/she sponsors another traveler. The referral receives an additional 200 RoadPoints when he/she joins the community!

What is loyalty at SwapTheRoad?

We reward the loyalty of our members with an annual bonus of 500 RP!


What are RoadPoints?

Thanks to RoadPoints, you’re no longer limited in your travels: reciprocal exchanges are no longer your only option!

The RoadPoints system makes it easier for you to organize your exchanges: you can make both reciprocal and non-reciprocal exchanges…

So you can lend your vehicle to other members and then borrow theirs in return. But you can also lend your vehicle in exchange for RoadPoints, which you can then use to travel to another destination, more in line with your desires!

What is the "welcome pack"?

Each member of the SwapTheRoad community receives the same number of RoadPoints upon registration.
They are distributed as follows:
– 30% are allocated and conditioned to the completion of the “member profile”, i.e. 600 RP.
– 70% are allocated at the time of registration of the first vehicle, i.e. 1400 RP


Each member can therefore easily dispose of 2000 RoadPoints as soon as he or she registers… Enough to go away for several days! 

How do RoadPoints work?

RoadPoints work in simple terms:

  • A member earns RoadPoints when he lends his vehicle.
  • He spends his RoadPoints to borrow a vehicle from the community.


In both cases, the amount of RoadPoints transferred to the borrower corresponds to the RoadPoints allocated to the loaned vehicle, multiplied by the number of days it will have traveled in the country.



– Sophie has valued her vehicle at 150 RoadPoints/day.

– She lends it to Sam for a 3-week road trip (21 days).

– At the end of this exchange, 3150 RoadPoints will be automatically transferred from Sam’s account to Sophie’s.


Please note: the default value of a vehicle (whatever the vehicle) is 100 RP/day, but members are free to change this value at any time, depending on their vehicle, equipment and geographical location.

How is the RoadPoints value of my vehicle calculated?

When creating your ad, you are invited to value your vehicle by determining a number of RoadPoints per day (RP/day): this is simply the number of RoadPoints that the future borrower of your vehicle will have to give you to travel in it…

The default value of a vehicle (whatever the type of vehicle and its real monetary value) is 100 RP/day, but you are of course free to modify this value at any time, depending on your vehicle, its equipment and its geographical location.

How can I change the RoadPoints value of my vehicle?

To change a vehicle’s default value (100 RP/day), simply go to your Member Area, under ” my vehicles “, and modify the characteristics of the vehicle in question.

You can modify this value at any time, depending on the evolution of your vehicle’s equipment and/or its geographical location: the greater the number of vehicles in a geographical area, the greater your chances of lending your vehicle and earning RoadPoints will be conditioned by its daily value…

How can I see how many RoadPoints I have?

To check the balance of your RoadPoints account, simply go to the home page of your Member Area.

How do I get RoadPoints?

There are several ways to earn RoadPoints :
– by lending your vehicle of course (number of days of travel multiplied by the price of the vehicle in RP/day)
– by adding vehicles: 700 RP / additional vehicle
– by bringing a testimony to the community: 50 RP / testimony / year
– by sponsoring new members: 100 RP for the sponsor / 200 RP for the godchild in case of subscription of the latter
– by remaining loyal: 500 RP/year


You can also buy RoadPoints, if you borrow more than you lend, or if you’re a few days short of finalizing the organization of your road trip…

Is there an expiration date on RoadPoints?

Absolutely not, there’s no deadline for using your RoadPoints! The only condition for retaining the use of your RoadPoints is to remain loyal to the SwapTheRoad community.

Non-reciprocal exchange: how are RoadPoints calculated?

A non-reciprocal exchange is when you want to borrow another member’s vehicle, but he doesn’t want to borrow yours in return…


In this case, you can simply give him RoadPoints based on the RP/day price of his vehicle and the length of your trip!


– You live in France and want to borrow a vehicle in the USA
– You’ve exchanged with another member from New York whose vehicle is available for your next vacation, but he already knows France well and has no plans to return.
– If your trip lasts 14 days and his vehicle is valued at 100 RP / day, your “RoadPoints account” will be debited with 1,400 RP, and his will be credited with the same amount.


Please note: non-reciprocal exchange clearly increases your chances of traveling, but although there is no direct reciprocity at the time, the “borrowing” member will inevitably make a loan at another time to another member of the community…

Non-reciprocal exchange: when am I debited with RoadPoints for my future stay (and when is the Lender credited)?

The non-reciprocal exchange allows you to borrow a vehicle in exchange for the payment of RoadPoints.

The number of RoadPoints corresponding to the stay will be debited as soon as the reservation is validated by the Lender!

If you do not have enough RoadPoints, you can buy them directly via your Member Area.

Reciprocal exchange: do RoadPoints have a role to play?

A reciprocal exchange is when you want to borrow another SwapTheRoad community member’s vehicle, and they want to borrow yours in return…


This exchange can take place in two different ways:

  • simultaneous: both members travel on the same dates, which means you need to send a neighbor or relative to hand over the keys…
  • deferred: the two members travel one after the other, so that everyone can be present when the keys are handed over!

Of course, it’s more common (and highly recommended) to opt for a deferred exchange. Clearly, this is the best way to welcome your host and ensure clear, direct communication when handing over the vehicle keys!

By the way, deferred reciprocal exchange logically allows two members located in two different hemispheres to travel at ideal times…


Whatever the type of exchange, RoadPoints are calculated on the basis of the value of the vehicle concerned: this guarantees fairness in reciprocity!
There are two possible scenarios:

  • the two members travel for the same length of time, and their vehicles have the same value in RP/day: there will be no transfer of RoadPoints between the members
  • the two members travel for different durations and/or with vehicles valued differently: the transfer will be made in favor of one of the two members…
Reciprocal exchange: when am I debited with RoadPoints for my future stay (and when is the Lender credited)?

The reciprocal exchange allows two members to exchange their vehicle with each other: it is the founding principle of the recreational vehicle exchange which allows everyone to travel for free!

In order to keep it fair, it was previously important that each member had an equivalent length of stay… Now, RoadPoints allow for more flexibility and regulate any differences 😊

First of all, to be validated a reciprocal exchange must be done in three steps:

    • an initial request for a reciprocal exchange is made by a member of the community
    • from the moment this is accepted by the other member, the latter must in turn formulate his own exchange request
    • when this second request is validated, the reciprocal exchange is concluded

It is important to know that there is no transaction of RoadPoints between members, except if a difference is noted between the exchange requests made by the members themselves. This difference can be explained by a difference in the value of their vehicles (in RP/day), by a variation in the duration of their stays, or even by both… Whatever the case may be, the difference in RoadPoints for the reciprocal exchange will of course be taken into account by SwapTheRoad, once the exchange is concluded!!

Formulas & Services

What are the different formulas available?

Two types of formula are available: ESSENTIAL or PREMIUM.

Either one allows you to make any kind of exchange, and in unlimited quantity!

What can I do with the free "Essential" formula?

A simple Internet user and visitor of the SwapTheRoad website can :

    • Create his member space for free with a simple email address
    • Complete his profile & accumulate his first RoadPoints
    • Consult the advertisements of vehicles available for exchange by using the search filters (destination, type of vehicle, type of exchange…)


BUT ESPECIALLY: from the moment you publish your vehicle, you automatically become an Essential member… This means you can contact other members, make reciprocal & non-reciprocal exchanges, and travel for free or almost free!

What basic services does SwapTheRoad offer?

The recreational vehicle exchange was born out of a need to travel further, differently and more cheaply. So we’re giving our members free access to this new way of travelling!


Here are the services & features available to all members who have published their vehicle:


  • Internal messaging

To communicate within our community and easily organize all the details of an exchange!

  • Alert zones

To be systematically informed when a new vehicle is published in a country you wish to visit!

  • Favorite vehicles

To keep the vehicles you’re interested in just a click away!

  • Certified member

To ensure that your vehicle’s posting is given priority, and to be authenticated in the eyes of other members!

  • Reciprocal and non-reciprocal exchange

To travel for free as soon as your vehicle is published in our community!

  • Buying RoadPoints

To enjoy a few extra days of travel at an unbeatable price!

What additional services does SwapTheRoad propose?
  • Member certification


The exchange of recreational vehicles is above all based on trust. That’s why SwapTheRoad community members can become “certified” members at any time!


This free service validates the member’s identity and verifies the vehicle offered for exchange. Our teams will validate that the vehicle belongs to the member, and that it is covered by an insurance policy.


What’s more, certified vehicles appear at the top of search results… All the more reason to promote your vehicle within the community!


To get your vehicle certified, simply submit the following 4 documents via the Member Area:

    • registration certificate
    • insurance certificate
    • identity document
    • driver’s license



  • Lender’s additional guarantee: managing a security deposit


A member may want to secure the loan of his vehicle… That’s why SwapTheRoad offers to manage a security deposit on behalf of the owner!


This service is available to all for 30€/exchange, and complements the owner’s insurance contract, providing a financial guarantee in the event of an incident (interior or exterior damage, accident, breakdown…).


The various levels of security deposits available enable you to include a deposit and cover the insurance excess in the event of an at-fault accident.



  • Borrower’s guarantee: additional insurance


To be able to offer a vehicle for exchange, each member must be covered by an insurance policy, and must undertake to provide the borrower with the corresponding cover for the entire duration of the loan.


To guarantee its members optimum coverage when they travel on exchange, SwapTheRoad has chosen to work with a benchmark in vehicle insurance!

All about Premium formula

The PREMIUM subscription allows you to benefit from additional guarantees during exchanges:

    • Management of insurance deposit & insurance deductible for loans
    • Complementary Insurance Option for borrowing of vehicle
    • Its annual amount: 150 €
Can I benefit from security deposit management?

This service is accessible to all from the Member Area, in the ” services ” section. It complements the owner’s insurance contract and provides a financial guarantee in the event of an incident (interior or exterior damage, accident, breakdown, etc.).


The price of this service is 30€/ exchange for an Essential member.

This service is included in the Premium formula.

Can I be informed when a new vehicle is published in a particular country?

Absolutely! The “alert zones” feature enables our members to identify several different geographical zones, and to be automatically informed each time a new vehicle is published in one of these zones.

Can I buy RoadPoints?

It’s also possible to buy RoadPoints, a section of your Member Area is there for that!

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